We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either expretuss or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall CAP d.o.o., SANWA F&B Pte. Ltd., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Warranty Policies for OLAF products distributed by SANWA F&B Pte Ltd
Important: By using OLAF products, distributed by SANWA F&B Pte Ltd, you are agreeing to be bound by the terms of the CAP d.o.o and SANWA F&B Pte Ltd for one (1) year limited warranty as set out below.
Please do not use OLAF product until you have read the terms of warranty. If you do not agree the terms of the warranty, please return the product within the return period as stated in SANWA’s return policy.
What is covered by this warranty?
A warranty is not a guarantee of satisfaction with a given product for a given use, and it does not cover shipping damage and failures caused by abuse. Also, general wear and tear is not considered a warranty consideration as the scooters’ wheels and moving parts will wear down over time with standard use.
It simply means that the OLAF Scooter is covered subject to the terms of the warranty set forth below. At times, manufacturing defects do occur, and those defects generally show up within the first two weeks of use. The warranty covers the failed parts that fail only due to manufacturing defects.
CAP d.o.o, Pot Draga Jakopica 22, 1231 Ljubljana, Slovenia (“OLAF SCOOTER”), as a MANUFACTURER, warrants all the OLAF SCOOTER-branded product and accessories contained in the original packaging (“OLAF Product”) against major manufacturing defects in materials and workmanship when used normally in accordance with OLAF’s online published guidelines (http://www.olaf-scooter.com/legal-information/) for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser (“Warranty Period”).
SANWA F&B Pte Ltd (“TUCK”), #14-02A, 20 Collyer Quay, Singapore 049319, as an AUTHORIZED DISTRIBUTOR of OLAF Products in Singapore and rest of the Asia, warrants the OLAF branded product and accessories which are distributed and sold by them, against minor mauufacturing defects in materials and repairing service when used normally in accordance with OLAF’s online published guidelines. (http://www.olaf-scooter.com/legal-information/).
What Is Not Covered By This Warranty?
This Warranty does not apply to any non-Olaf branded products or any software, even if packaged or sold with OLAF products. Manufacturers, suppliers, or publishers, other than the MANUFACTURER and SANWA F&B Pte Ltd, may provide their own warranties to you – please contact them for further information. Second hand and refurbished products are not covered by this warranty.
This Warranty Service does not cover damage to OLAF products, caused by any of the following:
All external causes such as, without limitation:
immersion in water;
misuse such as riding over obstacles, over loading, racing.
This is a consumer warranty and does not apply to products used in rental operations.
How to obtain a warranty service?
The warranty period begins on date of delivery. To send a scooter under warranty, you will need to call SANWA during regular business hours to provide your invoice number. Once SANWA have verified your proof of purchase, please send the products and a proof of purchase to:
Sanwa F&B Pte Ltd
#14-02A ,20 Collyer Quay , Singapore 049319
Please contact a SANWA representative via phone or email, using the information provided below. A SANWA representative will help to determine whether your OLAF Product requires warranty service and, if it does, will inform you how SANWA will provide it. When contacting SANWA via telephone, other charges may apply depending on your location
What Will MANUFACTURER & Sanwa Do In The Event during the duration of warranty?
During the duration of the warranty, SANWA will either repair the scooter or component(s), or at CAP d.o.o. sole discretion, will replace any defective scooter or component(s) with the same or equivalent components at its own cost.
For valid warranty claims hereunder, SANWA will pay or reimburse shipping charges only for items returned for repair or replacement that are validly under warranty. The original retail purchaser is responsible for the return of the scooter, undamaged in transit, to SANWA for warranty work and for the costs associated with shipping and insuring the scooter and component(s) when returning them. If SANWA determines a warranty claim is valid and conforms with this warranty, SANWA, as an authorized distributor of OLAF products in Asia, will repair or replace component(s) if there is a minor manufacturing defect, or , CAP d.o.o , as the manufacturer of OLAF products, will repair or replace component(s) if there is a major manufacturing defect.
When a OLAF Product or part is replaced or a refund provided, any replacement item becomes your property and the replaced or refunded item becomes SANWA’s property.
The foregoing warranties are in lieu of and exclude all other warranties not expressly set forth herein, whether express or implied by operation of law or otherwise, including, but not limited to, any warranties of merchantability or fitness for a particular purpose.
In no event shall SANWA F&B Pte Ltd or CAP d.o.o be liable for incidental, consequential or punitive damages arising from use or unavailability of the scooter or component(s) in any manner, including, without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, product liability , or any other theory.
Return & Refund Policy ( If applicable)
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.To return your product, you should email to [email protected] to coordinate your return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Customer will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
OLAF Business with a suitcase, for the business traveler always on the move.
With an instant pedal transformation system (patented folding system), you can safely and easily transform your OLAF Business from a carry-on suitcase to a trolley or a three-wheeled kick scooter within seconds.
The suitcase design follows our company’s general approach – a distinct combination of function and innovative design. The OLAF Business is made with airline size and weight restrictions in mind, which allows you to carry it with you on the plane as a carry-on item.
When arriving at your destination, you can fold your OLAF into a carry-on or simply use it as a trolley. The twin telescopic handlebar allows OLAF to be folded into a 1-inch thick platform, keeping its weight and volume to a minimum and maximizing the space for your belongings.
A 4-in-1 unique solution that incorporates a removable ergonomically-designed backpack, sturdy trolley, a steerable kick-scooter, and a wooden skateboard.
The best riding experience is based on a wooden platform and cleverly designed steering system with a special high carbon front axis that absorbs road bumps. The advanced steering system allows sharp turns while still handling great speeds.
The patented folding mechanism was adapted from the OLAF Business model, which allows you to easily switch from trolley to kick-scooter with just your foot, without any bending. It also has an additional lever for better support when OLAF is in a vertical position or used as a trolley.
Instead of a suitcase, OLAF Urban has a multipurpose backpack attached to the front of the kick scooter. It can also be easily removed, allowing for the kick scooter and the backpack to be used separately. There are reflective material patches (for night visibility) and wheel pockets added.